Skip to main content
White Menu
Alumni
Donate
Media
Students
Faculty & Staff
IT Services
Library
Suomeksi
Swedish
English
Russian
Log in
Search
Search
Search
Apply
Study at Hanken
Programmes
Application
Meet us
Research
Hanken’s research impact
Programme
Accommodation
Principles and policies
Projects and partnerships
Publications
Conferment of Doctoral Degrees
Open science and research ethics
Find an expert
Research Funding
HR Excellence in Research
External cooperation
Fundraising
Alumni
Partner programme
Career Services
ENGAGE.EU
Hanken Business Lab
International cooperation
Departments & centres
Department of Finance and Economics
Department of Management and Organisation
Department of Marketing
Department of Accounting and Commercial Law
Centre for Languages and Business Communication
Competence centres
Hanken & SSE
About
This is Hanken
Social Responsibility and Sustainability
Organisation
Information for media
Blogs and Pods
Job opportunities
Hanken for diversity
The Ukraine crisis
Privacy and data protection
Contact information
Menu
Staff
Sina Mortazavi
Sina Mortazavi
Title
Postdoctoral Researcher
Department
CERS - Center for Relationship Marketing and Service Management
To the research database
Publications
Selected publications
A Sustainable Future
Strategic Change,
Apply
Study at Hanken
Reasons to join Hanken
Student life
The student union
Helsinki for students
Vaasa for students
For international students
Tuition fees and scholarships
GBSN Scholarship for students from developing countries
Fees and living costs
Unwrapping Finland
Suomenkielisenä Hankenille
Programmes
Bachelor's degree studies
Bachelor's degree studies in Swedish
Bachelor programme in English
Master's degree studies
Master's degree studies in Swedish
Master's degree studies in English
The PhD programme
What do doctoral studies involve?
Programme structure
Financing doctoral studies
Open University
Course offering, registration and terms
Start your studies as a non-degree student
Admission to degree programmes
Fast track to BSc programme (in Swedish only)
60 cr to Bsc Programme (in Swedish only)
Contact
Executive Education & EMBA
Lifelong learning
Application
Bachelor's degree studies in Swedish
Ansökan steg-för-steg
Betygsantagning
Urvalsprovsantagning
Svenska meriter
Ekonomiguru-tävlingen
Öppna universitetsstudier
Snabbleden
60 sp öppna universitetsstudier
Överflyttande studerande
Bilagor
Bachelor’s degree studies in English
Application step-by-step
Certificate-based admission
Aptitude test based admission
Student transfer
Required attachments
Master’s degree studies in Swedish
Ansökan steg-för-steg
GPA, GMAT eller GRE
Krav på tidigare studier
Relevanta studier
Bilagor
Master’s degree studies in English
Main Admission round
Application process step-by-step
Rolling Admission round
Application step-by-step
Double degree application
GMAT/GRE or GPA requirement
Required previous studies
Attachments
The PhD programme
Application step-by-step
GPA or GMAT/GRE
Required previous studies
Attachments
Research Proposal
Language requirement
Språkkrav i svenska
Hankens språkprov i svenska
English language requirements
Lodge an appeal
FAQ
Contact us
Meet us
Our agents
Research
Hanken’s research impact
Programme
Accommodation
Principles and policies
Projects and partnerships
Publications
Publishing at Hanken
Predatory publishing
Conferment of Doctoral Degrees
Previous Conferments of Doctoral Degrees
Conferment of Doctoral Degrees 2024
Honorary Doctorates 2024
Dress code
Information for promovendi
Information for academic staff
Doktorspromotionen 2019
Open science and research ethics
Find an expert
Professors of Practice and Executives in Residence
Research Funding
The Hanken Support Foundation Grants
Calls for applications
Types of Grants
Application Process
Conditions for Grant Awards
Requisition, Payment and Repayment
Report of Used Funds
HR Excellence in Research
External cooperation
Fundraising
How to donate
The donation fund
Anniversary donations
Legacy gifts
About Hanken's fundraising
Principles for fundraising
Donation committee
Why donate?
Donor support becoming increasingly important for Hanken
Scholarships and Honorary Awards
Fazer Award
Anders Wall Scholarship
Our donors
Contact us
Alumni
Your alumni page
Information for new alumni
Alumni benefits
The HANKEN magazine
Alumni Letter
UniSport
Lifelong learning
Journal database
JobTeaser career portal
Events
Hankendagen
The International Alumni Day
International Meet-Ups
Reunions
Engage
Become a mentor
Mentorship is a valuable experience
"The mentorship programme was the best thing that could happen to me during my studies"
Mentorship is listening carefully and sharing experience
Participants in Hanken's popular mentorship programme: “It's totally worth applying for!”
Share your expertise
Hanken's alumni
Alumni of the Year
Alumni interviews
Hanken Ambassadors
Contact
Partner programme
Career Services
Hanken Network Day
Hanken International Talent
Hanken JobShadow
Hanken's job board
Contact Hanken students
Meet students at Hanken
ENGAGE.EU
Hanken Business Lab
Pre-Incubation
Incubation Services
Members
Research
Contact
Locations
International cooperation
Fulbright
Partner universities
Departments & centres
Department of Finance and Economics
Contact
Finance
Bachelor's studies
Master's studies
PhD studies
WCEFIR - Wallenberg Center for Financial Research
Statistics
Master’s studies
PhD studies
Economics
Bachelor's studies
Master's studies
General track
Research track
PhD studies
Economics as a minor
Publications in economics
Research and research groups
Seminars
Department of Management and Organisation
Contact
Management and Organisation
Bachelor's studies
Master's studies
PhD studies
Career opportunities
Entrepreneurship, Management and Organisation
Bachelor's studies
Master's studies
Career opportunities
Management and Entrepreneurship
Information Systems Science
EPCE
Collaborate with us
Ongoing research
Hanken New Ventures
Om Hanken New Ventures
Tidigare evenemang
Startup Program
Samarbete genom företagsuppdrag
Nyttiga länkar
REFERENSER Start-ups
Kontaktuppgifter
CCR
Statement from the director
Governance
Board Members
Advisory Board
Meeting Protocols
About Us
Research
Researchers at CCR
Ansvarsfull organisering
Research clusters
Affiliated Researchers
The Gender Research Group
Publications and projects
Events
Workshop Series
Conference
RO #5
RO #4
RO #3
RO #2
PhD Course
Contact information
Projects
SIHTI project
Disclosure Platform for Companies
Publication Seminar
Publications
Errata
FAQ
Publications
Reports and memos
News and Events
29/05 2019 Seminar "Human rights – why should investors care?"
28/05 & 29/01 2019- "What do you think?" Seminars
Archives:Past News and Events
15/08 2018 - Seminar "The Political Ontology of Corporate Responsibility research"
05/03 & 07/05 2018 - "What do you think?" Collaborative and Cross-disciplinary Seminars
20/03 2018 - Seminar on "Responsible meta-organisations"
15/12/2017 - CCR Christmas Research-Get-Together!
14/12/2017 - Seminar with DS Fellow Henning Grosse Ruse Khan
13/11/2017 - ''Responsible Organising'' Conference
Agenda and Practicalities
Presentations and Bio of Speakers
Your way in and around HANKEN
News around the event
Picture Gallery
16/10 & 11/12/2017 - “What do you think?” – Collaborative and Cross-disciplinary Seminars
31/08 & 01/09/2017 - Research seminars with Farzad Khan
06/06/2017 - Breakfast seminar
27/04/2017 - Research seminar of Professor Jeremy Moon
31/09/2016 - Launch of CCR
28&29/04/2017 - CR3+ Conference
Call for Papers
Registration
Hotel Booking
Plenary Speakers
Program
Detailed Program
Book of Abstracts
Plenary Sessions Videos
Your Arrival
Participants' Guidance
Picture Gallery
Contact
Department of Marketing
Contact
Marketing
Bachelor's studies
Master's studies
Minor studies
Incoming exchange students in Marketing at Hanken
PhD studies
Career opportunities
Supply Chain Management and Social Responsibility
Bachelor's studies
Study modules
Master's studies
PhD studies
Career opportunities
People at SCM&SR
Research Center- CERS
What is CERS?
The Nordic School
The Nordic School Book
Introduction to the Nordic School of Service in Japan
Christian Grönroos - Legend in Marketing
The Grönroos Service Research Award
CERS 25th Anniversary Seminar: “Service Transforming Society”
People
CERS Network
Visitors at CERS
Our research - One step ahead
Services for companies
Publications
Articles
Doctoral dissertations
Innovation & Strategic Marketing
Customer-Centricity & Market Insights
Consumers & Well-being
B2B Marketing & Sales
Videos
Research projects
Green growth – Making sustainability profitable in business-to-business markets
Enhancing Firm Competitiveness and Growth with Market-Centric Capabilities
Finnish Innovation Index
Finnish Innovation Index 2025
Finnish Innovation Index 2024
Finnish Innovation Index 2023
Finnish Innovation Index 2022
Finnish Innovation Index 2021
Innovation Index Coalition (IIC)
Boosting Space Business – Aurora Region Space Economy Ecosystem (AuroraSpace)
Student Project Course
Sustainable Game Meat Markets
The Data Paradox: Aligning Digitalization and Data Policies for Consumer and Employee Well-Being
CERS Completed Projects
NatuReach
Kvarken – Be my Guest
InnoVäxthus
Co-worker Alignment with Value Propositions
Brand New
Destination Kvarken
Food Innovation
HUVA
Consumer Newsscape Project
Kvarken Space Center
ServicePulse
Ostrobothnia Tourism Roadmap 2030
Contact
2026 Frontiers In Service
Meet the Team
Pre-Conference & Opening: Monday, 29 June
2026 Frontiers In Service Highlights
Day 1: Tuesday, June 30
Day 2: Wednesday, July 1
Day 3: Thursday, July 2
Helsinki
Accommodation
Registration
Submissions
Blog
Research Center- HUMLOG
About us
A word from the Director of the Institute
Board of Directors
People at HUMLOG
Research and Publications
Research Projects
Ongoing Projects
Waste in humanitarian Operations: Reduction and Minimisation (WORM)
Self-organization, Support and Integration
Cross-sector partnerships for sustainable innovations and closing the loops in the humanitarian supply chain (Co-loop)
Future of Critical Functions (FUFU)
Resilient Multimodel Freight Transport Network (ReMuNet)
Sustainable Innovation for Growth: Exploring circular business models for a logistics service provider (SIBER)
UrbanSymbiosis
Volunteer Logistics Preparedness for Community Resilience (VOL-PREP)
Nordic Health Crises University Network (HealthCrisNet)
Societal resilience and relevance of infrastructure for crisis preparedness, civil protection and total defence in the new NATO countries, Finland and Sweden
Past projects
Health Emergency Response in Interconnected Systems (HERoS)
Frontline Humanitarian Logistics
Integrated system for real-time TRACKing and collective intelligence in civilian humanitarian missions
Analysis and Mitigation of Cargo Theft Risk
Cash and/or Carry: The challenges and modalities of delivery in Covid-19 crisis
DRC Supply Chain Review
DigCBA: Responsible Use of Digital Cash-Based Assistance in Refugee Crises
Innovative sustainable urban last mile: small vehicles and business models (i-SMILE)
Last mile logistics innovation (LOGIN)
SRC Logistics Review and Analysis
Waste management and measuring, reverse logistics, environmentally sustainable procurement and transport, and circular economy. (WREC)
sCience & human factOr for Resilient sociEty (CORE)
UNHCR Supply Chain Certification programme
Cascading Innovation Upstream the Supply Chain
An Integrated Methodological Framework for Emergency Logistics
Resilience in Disaster Relief and Development Supply Chains
Risk management of extreme weather related disasters and climate change adaption
WIM, and WIM for Partners
Pictures from "WIM for Partners" training, Copenhagen, October 2015
Relief Supply Chain Management
Food Security and Development Project
Research Outline - Food Security and Development Project
Gender and Humanitarian Logistics
Publications
Education
Master's Studies
Stories from our master's students
Doctoral studies
HUMLOG Board Award
Knowledge Dissemination
Journal of Humanitarian Logistics and Supply Chain Management
Bibliography
Articles related to the JHLSCM
News and Events
SOMA Summer Schools 2024 - 2025
HNPW 2023
HNPW Networks
HUMLOG at HNPW 2024
HUMLOG at HNPW 2025
HUMLOG at HNPW 2026
ICLT 2023
POMS 2023
Contact/Collaborate
Contact us
Cooperate with us
Fellowship Programme
Our Fellows
Department of Accounting and Commercial Law
Accounting
Bachelor's studies
Master's studies
Master’s Double Degree Programme with Umeå
PhD studies
Research in Accounting
Research seminars
Career prospects
Auditor examination in Finland
Bothnia Accounting & Auditing Seminar
Contact
Commercial Law
Bachelor and Master studies
Master's Programme in Intellectual Property and Business Law
Specialization in Business Law
Specialization in Intellectual Property Law
Traineeships
PhD Programme
Research in Commercial Law
Career prospects
Hanken Centre for Accounting, Finance, Governance
Message from the director
People
Honorary Fellows
Publications
Projects
Quantum
Accounting for Sustainability seminar
Centre for Languages and Business Communication
English
Finnish
Finnish for international students
French
German
Deutsch
Spanish
Swedish
Minor in Business Communication
Teaching Material
Research
Projektet Finlandssvenskars skrivande i arbetslivet
Multilingual instant messaging
MMWAH Q&A
Research project: Cross-border University Cooperation
Grants within the Language Centre
Competence centres
Hanken & SSE
About
This is Hanken
Mission – Vision – Values
Hanken in figures
Accreditations and Rankings
Quality Assurance
Quality Handbook and Quality System
Assurance of Learning
The Hanken 2030 Strategy
Hanken Magazine, Annual Reports and Financial Statements
Financial Statements
Two Study Locations
Social Responsibility and Sustainability
Sustainable Organisation
Sustainability Group
Diversity, Equity and Inclusion
Sustainability in Education
Sustainability in Research
Institutions and competence centres for sustainable development
Societal engagement in research
Partnerships and engagement for Sustainability
UNIFI Sustainability Seminar 2023
Program Details
SDG week at Hanken
SDG week 2023
SDG week 2024
SDG week 2025
SDG week 2026
Organisation
Hanken's Organisation Chart
Decision-making and Advisory Bodies
University Collegium
The Board of Hanken
The Academic Councils
Members of the Academic Councils
International Advisory Board
External Stakeholder Advisory Board
Rector and Deans
Administration and Support Units
Office of External Relations, Communications and International Partnerships
Marketing and Communication
Corporate Relations and Outreach
Hanken Business Lab
Hanken Support Foundation
Information for media
Experts for media
Pictures and logo
Pressroom
Media hits
Blogs and Pods
After Class med Jesper & Dennis
Career Podcast
Gyllene studietider at Hanken
Hankens Summer Pods
Humanitarian Unwrapped
Sustainability Unwrapped
Pod archive
Job opportunities
Hanken for diversity
Reporting harassment and misconduct
Safer space principles
Code of Conduct
The Ukraine crisis
Students from Ukraine
Privacy and data protection
Data Protection Officer
Contact information
Getting to the Helsinki campus
Getting to the Vasa campus
Alumni
Donate
Media
Students
Study programmes
Bachelor's degree studies
Structure and learning goals
Swedish and Finnish in the Bachelor in Business programme
Majors and Minors in Helsinki
Ämnesval i Vasa
Bachelor's Thesis
Master's degree studies
Master's degree structure (120 ECTS)
Master's degree structure (60 ECTS)
Master's Thesis
Master's Thesis in English (in Swedish)
Swedish summary (in Swedish)
Maturity Test
Plagiarism control
The PhD programme
Information for doctoral researcher
At the start of your studies
Introduction days
Majors and supervisors
Advice and support for doctoral researchers
Funding for your doctoral research studies
Doctoral studies
Doctoral Courses
External Networks and Partners
Doctoral Studies Abroad
Structure and regulations
Thesis/Completion of Studies
Doctoral thesis examination process
Composite Thesis
Licentiate Thesis
Public Defence
Conferment Doctoral Degrees
Generative AI use in the PhD programme
Coaching for PhD students
Information for degree supervisors
General information
Non-degree studies
Cross-institutional studies
Co-op studies
Samarbetskurser / Co-op courses
Hanken MOOCs
LITO-minor
Diploma programmes
Intellectual Property Law
Supply Chain Management
Corporate Responsibility
Study Modules
Study Module in Commercial Law
Study Module in Corporate Responsibility
CR minor for degree students
CR module for non-degree students
Study Module in IP Law
Study Module in Supply Chain Management
Executive Education & EMBA
Open University
New Student
The first steps as a new student
Document requirements for conditionally admitted
Document requirements
Country-specific document requirements
Registration as absent first year of enrolment
Student card Frank
International students
Residence permit
Health Insurance
Registration with authorities
Practical tips for students new to Finland
Students with family
Information for parents
Housing
Orientation Days and tutoring
Program kandidatstuderande
Program i Helsingfors
Program i Vasa
Programme Bachelor's students
Programme Master's students
Programme in Helsinki
Programme in Vaasa
Events for newly admitted students
Studies
Bachelor's studies
Language selection - new bachelor's students
Master's studies (120 ECTS)
Master's studies (60 ECTS)
Finding my way
Sisu - the study system
The study plan
Study Plans 2025-2027
Study plans 2023-2025
Course registration
Exam registration
Study calendar & schedules
Completed credits in Sisu
My profile, credits and applications
Search page
Transcript of studies and certificate of student status
Applications in Sisu
Transfer of credits
Module content approval
Graduation
Extension of a study right
Doctoral researchers
Open and non-degree students
Sisu FAQ
System updates
Study Tools
Study practicalities
Timetable for the Academic Year
Annual Registration
Course Registration
Exams
E-exams in Exam
Digital On-site Exams
Study regulations
Grading
Study Rights
Changing from a discontinued Master's degree programme to another
Action Plan against Academic Dishonesty
Individual arrangements
Elite athlete students
Transferring Credits
Transferring Studies Completed in Finland
Transferring Credits from Studies Abroad
Limited duration of studies
Tuition fees and Scholarships
Forms
Graduation and Degree Certificate
Application for Degree Certificate and Graduation Ceremony
Timetable for graduation
Graduation festivities
Health and well-being
Learning Lab
Language Support
Thesis support group
Co-writing sessions
Using AI in Your Studies – Guidelines for Students
Career Services
Plan your career
Step 1: Know yourself
Step 2: Know the industry
Step 3: Make a decision
Step 4: Establish the contact
Events
Career Coffee
CV/LinkedIn Check-In
Career Seminars and Case-Exercises
Career Breakfast
Career Fairs
Internships
Internship grant
How to make the most out of your internship
How Do I Prepare?
Explore alumni careers
Career survey: MSc graduates, 6 months after graduation
Career survey: MSc graduates, 5 years after graduation
Career survey: PhD graduates 3 years after graduation
Mentorship
Jobs: Vacancies and career portals
Job hunting guide
How to find job openings
How to write a successful Job Application and CV
How to Shine at an Interview
Aptitude tests and analysis
Employment contracts and Salary negotiations
Hanken International Talent (Hanken HIT)
Module
Hanken JobShadow
Unwrapping Finland
Vaasa International Talents
Hanken International Talent events
HIT-series – spring 2026
Hanken HIT throughout the years
Hanken’s Swedish and Finnish Language Café in Helsinki
Become a tutor at Hanken's Language Café in Helsinki!
Study Environments
Quantum
Hanken Quantum
Student housing
Study Services
Students' responsibilities & rights
International opportunities
Studies and internships abroad
Exchange studies
Partner Universities
Planning the Exchange
Requirements
Exchange Application
Before the Exchange
During the Exchange
After the Exchange
Exchange Studies Outside the Exchange Programme
Contact
Internship
Summer and Winter Schools
Green Travel
Incoming Exchange Students
Application process
Studies
Accommodation
Residence permit
Insurance and health services
Financing and cost of living
Student Union membership
Arrival and orientation course
Contact
Winter School - Incoming exchange
Grants for students
Faculty & Staff
Hanken as a Workplace
Job opportunities
Job Opportunities
Applications and the selection process
Application Submission FAQ
Hanken's Tenure Track System
Research Track: Assistant Professor
Research Track: Process for Hiring to Associate Professor and/or Professor
Research Track: Evaluation for tenure and promotion to Associate Professor
Research Track: For Appointment and Promotion to Professor
Teaching Track: Lecturer
Teaching Track: Process for hiring to University Lecturer and/or Senior University Lecturer
Teaching Lab
Premises and maintenance
IT Services
Do you need help?
New IT user
Wireless Networks
Configure eduroam
Printing - Copying - Scanning
Computers
Computer rooms
Software in Computer Rooms
Available Software and Instructions
Funet FileSender
iThenticate
Microsoft Teams
Moodle
Webropol
Wooclap interactivity tool
Information Security
IT security instructions
Password instruction
IT Security guides
Multi-factor authentication
User IDs
Rights to a User ID
Start using your user ID
User Agreement Template
The validity of User ID
Using Your User ID
Revisions Login - Change password - Logout - Intrusion lock
Administration of users
Shibboleth and Haka
Video and Video Conference
Video Conference
Library
Find resources
Financial and Company Information
Find Your Way Around the Library
Borrow
Lending Rules (Helsinki)
Reserve Books (Helsinki)
Reading Disability
Service
Request books and articles
Formatting and reference guides
Search help
LibKey Nomad
Publish
For Researchers
For Teachers
Contact the Library
Fields of Action
Suomeksi
Hankenista
Medialle
Yhteystiedot
